Terms of Service - The Shadow Consultant

1. Nature of Advisory: The Shadow Consultant provides specialized behavioral dynamic diagnostics, chronological timing analysis, and strategic communication playbooks derived from multi-branch astrological pattern synthesis.

2. Non-Reliance & Professional Disclaimer: Consultations and deliverables do not constitute legal, medical, psychiatric, or investment counsel. You acknowledge that real-world life choices, relationship decisions, and commercial actions remain your sole personal responsibility.

3. Proprietary Assets: The 11-Section Strategic Action Plan format, case methodologies, and tactical frameworks are the exclusive intellectual property of Chandra Pratap Singh. Reproduction, commercial reuse, or public redistribution without prior written consent is strictly prohibited.

4. Governing Law & Jurisdiction: These terms are governed by the laws of India. Any legal disputes shall be subject to the exclusive jurisdiction of the competent courts in India.

5. Limitation of Monetary Liability: To the fullest extent permitted by applicable law, in no event shall The Shadow Consultant or Chandra Pratap Singh be liable for any indirect, punitive, incidental, special, or consequential damages resulting from real-world relationship, marital, or corporate outcomes. In all circumstances, total aggregate liability arising out of or related to any engagement shall be strictly capped at the exact consultation retainer fee paid by the client for that specific briefing. 

Privacy & Identity Cloaking Policy - The Shadow Consultant

1. Mandatory Identity Cloaking: Clients engage with us strictly under voluntary aliases or pseudonyms. We do not request, record, or store real legal names alongside diagnostic profiles.

2. Parameters Collected: We collect only chronological birth parameters (date, time, place) and general situational briefs necessary to calculate timing cycles.

3. Zero-Footprint Purge Protocol: All birth coordinates, generated chart matrices, and session working files are maintained exclusively on encrypted, air-gapped staging systems and are permanently deleted within 48 hours following the conclusion of your briefing.

4. Third-Party Non-Disclosure: We do not sell, rent, license, or transmit client disclosures, emails, or situational data to any external advertising or data-mining vendors.

Cancellation & Refund Policy - The Shadow Consultant

1. Non-Refundable Retainer: Due to the extensive, non-recoverable analytical labor invested in calculating multi-branch chart matrices and preparing your custom strategic playbook prior to the live briefing, all payments are strictly non-refundable once an appointment is confirmed.

2. Temporal Precision & 10-Minute Lock: Consultation rooms activate promptly at the scheduled hour. Clients arriving more than 10 minutes past the scheduled start time will encounter an automatic room lock to preserve subsequent client commitments.

3. Contingency Reschedule Window: In the event of a missed session due to an emergency, our desk provides a single contingency reschedule slot selected from your previously submitted availability. If this contingency slot is missed or unconfirmed within 12 hours, the session terminates permanently and the retainer is forfeited without exception.

4. Deliverable Completion: Dispatch of your custom 11-Section Strategic Action Plan PDF marks the irreversible fulfillment of the service contract.

Confidentiality & Non-Disclosure Covenant

1. Consultant’s Covenant of Secrecy: The Shadow Consultant treats all disclosures, situational narratives, birth coordinates, and consultation communications as Strictly Confidential Information. The Consultant shall not disclose, publish, or share any identifiable details of the client’s situation with any third party at any time.

2. Client Anonymity Safeguard: The Consultant agrees not to attempt to de-anonymize, trace, or record the client’s real legal identity, corporate affiliations, or personal contact numbers beyond the voluntary alias and parameters provided.

3. Client’s Covenant of Non-Disclosure: The client agrees that the diagnostic methodologies, scenario scripts, and custom 11-Section Strategic Action Plan delivered by the Consultant constitute proprietary and confidential intellectual assets. The client covenants not to record the audio session, publicly distribute the Action Plan, or reproduce the analytical framework without prior written consent.

4. Strict Prohibition on Chat Recording, Screenshots & Judicial Inadmissibility: Clients are strictly prohibited from capturing screenshots, screen-recordings, text exports, or digital copies of the advisory chat session or the delivered Strategic Action Plan by any electronic or manual means. Any unauthorized digital capture, duplication, or transcription is strictly prohibited under the Indian Copyright Act, 1957, and the Information Technology Act, 2000, and shall be wholly inadmissible as evidence in any legal, marital, corporate, or judicial proceeding. Breach of this covenant constitutes a direct violation of proprietary intellectual property rights and immediately terminates all advisory deliverables without refund.  

5. Survival: The obligations of confidentiality under this clause remain perpetual and survive the conclusion of the briefing and the execution of the Zero-Footprint Data Purge.

Data Retention, Purge Protocols & Confirmation of Erasure

1. Retention Ceiling (48-Hour Threshold): All client-submitted chronological birth parameters, situational narrative intakes, and generated chart diagnostic files are held exclusively in offline, encrypted working environments for a maximum duration of 48 hours following the conclusion of your scheduled briefing.

2. Irreversible Destruction Protocol: Upon the expiration of the 48-hour post-session window (or immediately upon delivery of the 11-Section Strategic Action Plan), all working files, raw data coordinates, and diagnostic notes undergo permanent, unrecoverable digital shredding.

3. Formal Purge Notice: Dispatch of your completed Strategic Action Plan email includes an affirmative Data Purge Confirmation, verifying that the zero-footprint protocol has been completed on our end.

4. No Residual Archive / Retrieval Impossibility: The Shadow Consultant operates zero cloud database archives, retains no client transcripts, and maintains no secondary records. Once purged, data recovery is technically impossible, and our desk is unable to retrieve, verify, or reissue previously analyzed chart files or lost client deliverables.

Cloud Infrastructure & Cross-Border Data Processing Notice

1. Infrastructure Partners: To facilitate secure digital communications, automated intake forms, and encrypted messaging, our desk utilizes enterprise global third-party service providers, including Google LLC (Google Workspace, Google Forms for initial intake) and Telegram FZ-LLC (for secure asynchronous diagnostic sessions). 

2. Global Server Routing: You acknowledge and consent that technical data transmission (such as form submission routing, email delivery, and encrypted message relay) may route through or be stored temporarily on servers located outside India in accordance with standard global telecommunication and cloud protocols. 

3. Application of Zero-Footprint Override: Regardless of where third-party transit servers route communication packets, our internal practice enforces our air-gapped, offline Zero-Footprint Purge Protocol within 48 hours, ensuring no identifiable relationship logs, charts, or personal notes are archived on secondary cloud databases. 

Security Safeguards & Breach Notification Protocol

1. Preventative Security Measures: The Shadow Consultant employs strict technical and organizational safeguards—including local data encryption, air-gapped staging offline environments, and our 48-hour Zero-Footprint Data Purge—to prevent unauthorized access, alteration, or disclosure of situational disclosures and birth parameters.

2. Notification Commitment: In the unlikely event of a verified security incident, system compromise, or unauthorized third-party breach affecting your retained parameters prior to our scheduled purge, our desk will notify affected clients via their designated safe email without unreasonable delay.

3. Regulatory Reporting: In accordance with Section 8(6) of the Digital Personal Data Protection Act and applicable Indian cyber security directives, any reportable security incident will be formally escalated to the competent statutory authorities as prescribed by law.

4. Containment Measures: Any notification sent will outline the nature of the event, the limited scope of data affected (strictly restricted to voluntary aliases and birth coordinates), the immediate containment actions executed by our desk, and recommended defensive steps for the client.

Force Majeure

Neither party shall be held liable for any failure or delay in the performance of advisory briefings or deliverable dispatches if such failure arises from circumstances beyond reasonable control, including but not limited to severe telecommunication infrastructure disruptions, acts of civil authority, sudden severe medical incapacitation, or natural disasters. In such events, the affected party’s obligations will be extended by a period reasonable under the circumstances, and the client’s sole remedy will be the allocation of a prioritized replacement consultation window. 

Statutory Compliance & General Legal Provisions

1. Age Restriction (No Children's Data): This advisory framework is engineered exclusively for adult corporate and commercial decision-makers. You must be at least 18 years of age to submit situational parameters or schedule a consultation. We do not knowingly process data pertaining to minors.

2. Electronic Contract Formation (IT Act, 2000): By ticking the consent box on our intake forms, submitting parameters, or confirming via email, you acknowledge that you are executing a valid, legally enforceable electronic agreement under the Information Technology Act, 2000 and applicable digital commerce regulations.

3. Consumer Protection Act (CPA 2019) Advisory Disclaimer: The Shadow Consultant provides bespoke behavioral dynamic modeling and chronological timing analysis based on empirical astrological calculations. Our briefings and playbooks are consultative tools for personal reflection and strategic posture. They do not constitute guaranteed predictive outcomes, legal mandates, or psychological therapy.

4. Severability: If any provision of these Terms is determined by a competent authority to be unlawful, void, or unenforceable, such provision shall be severed without affecting the validity and enforceability of all remaining provisions.

5. Entire Agreement: These published policies, together with your verified onboarding intake, constitute the entire and sole agreement between you and The Shadow Consultant, superseding all prior oral discussions, direct messages, or email exchanges.

6. Grievance Redressal Officer: In accordance with the Information Technology Act, 2000 and the Digital Personal Data Protection framework, the designated officer for regulatory, privacy, or service inquiries is:

   • Officer Name: Chandra Pratap Singh

   • Designation: Founder & Lead Strategist

   • Direct Desk Email: resolve@theshadowconsultant.in

   • (All privacy notices and operational inquiries receive an administrative review within 48 business hours).

Data Principal Rights & DPDP Statutory Compliance

The Shadow Consultant acts as a Data Fiduciary in compliance with the Digital Personal Data Protection Act, 2023.

1. Data Principal Rights: In accordance with Chapter III of the DPDP Act, you retain the right to:

   • Access situational summaries and parameters submitted to our desk prior to scheduled erasure.

   • Request correction of erroneous birth coordinates or details prior to your consultation session.

   • Withdraw consent at any time by notifying resolve@theshadowconsultant.in (withdrawal terminates upcoming bookings, triggers an immediate data purge, and does not affect the lawfulness of processing prior to withdrawal).

   • Nominate an alternate individual to exercise these rights in the event of death or incapacity.

2. Ceiling on Access Post-Purge: You acknowledge that once our 48-Hour Zero-Footprint Purge is executed, raw coordinates and charts cease to exist in our custody; consequently, post-purge data retrieval or correction becomes technically impossible.

3. Breach Notification Protocol: In the event of a verified personal data breach, our desk will notify the Data Protection Board of India and affected clients via their designated safe email without undue delay, outlining the nature of the breach and immediate containment measures executed.

4. Grievance Redressal & Escalation:

   • Grievance Officer: Chandra Pratap Singh

   • Direct Desk: resolve@theshadowconsultant.in

   • Response Window: 48 business hours.

   • (If an unresolved concern persists, you retain the statutory right to escalate to the Data Protection Board of India).